Tag Archives: gaming

Join me for the Social Media Week Panel on Epic Wins (yes that’s a gamer term!)

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Dear Readers

I wanted to post a panel I will be participating in tomorrow….please join me!

“Reaching for the Epic Win in Relationship Management”

Discussion Panel: ” Reaching for the Epic Win in Relationship Management ”

Panelists:

Moderator: Rich Reader, Chief Engagement Officer, VineBuzz

Going beyond (while still embracing) customer relations, it is increasingly necessary that enterprises of every scale do more to improve social relationships with employees, suppliers, contractors, utilities, financial markets, stockholders, competitors, government, educators, and non-governmental organizations.

We will dive into thorny issues, build a deeper rapport and reach for epic wins from mission critical gaming/collaborative approaches.  When we become comfortable with our socialized business relations, we can begin to expect our customers to more fully engage with us.  So let’s get busy.

A few questions have emerged in early discussions with the panelists:

  1. How do smart enterprises identify and pursue the best directions from which to improve their overall engagement practices?
  2. Why are we falling behind in growing/delivering the value that we need to provide to our customers?
  3. What strategic goals/concepts need to be achieved?
  4. Which organizational behaviors are due for modification?
  5. Whose ox shall be sheltered in consideration for facilitating necessary changes?

Spoiler Alert:  This meeting is about strategic goals and objectives, as well as the core practices that facilitate those goals and objectives.  It is not a hawkfest for tactical brands, tools, packages, software-as-a-service, retainers, or any other manner of picks and shovels.  Based upon what we already know about the agenda of #SMWSF, you should have already had more than ample opportunity to sell everything under the sun to each other.

Please sign up here!!!

Getting Organized For Something Big-That Starts Small

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Someone recently said to me “sometimes you are in the forest and you can’t see the trees.”

There is a lot happening “out there.” And every so often I get a glimmer of this when I find an intriguing website, or I attend an event or meet women who are congregating to put their positive energy toward something powerful.

But I have yet to start my own movement–due to what I think might be roadblocks. I love cooking and serving people, and I know a lot of people who love this too.

I also know a lot of very nice people who happen to work in industries where people and relationships are valued. These are people who like helping people. And I’m not just talking about social media. I think people in every industry would like to feel like they are helping people. It makes the world a better place, and it makes us feel good. I don’t feel that enough people today feel that way–feel good about themselves. But we still sit starting at our computers, our televisions, shopping at the mall, to waste time–many of us don’t like to be without distractions so we….find them.

We should probably all be a lot busier than we are considering the problems occurring in the world today.

A lot of young people abroad need help. Check out this video from Girl Up.

Here is another video I’ve recently watched and been contemplating.

I don’t have an answer–but I do want to tell you my dear readers that I am thinking, and strategy-zing, and scheming, on what I can do to get this thing started. I am not sure exactly how it will work yet–but when I do it will be big.

Gaming Provides “Mental Furniture”: An Interview with Nicole Lazzaro, Founder, XEODesign

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I will be honest with you. I am not a gamer and had no expectations when I attended the pre-party last night and the panel today for the Gamification Summit (#gsummit). But, I was delightfully surprised when I met Gabe Zichermann, Author, speaker and expert of Game Mechanics–and creator of the Gamification Summit. Gabe has a shining personality, lives in Harlem, and put together a really solid event. Yes I realize those three items aren’t necessarily related.

At the party I had the pleasure of meeting Nicole Lazzaro, CEO of XEODesign Inc. who–over a very loud party at the Foreign Cinema bar–told me she recently worked on a study of faces. She studied the facial reactions of the gamers to particular games. She would gauge emotion through the facial expressions.

Nicole is fascinating in that she hopes to change the face of knowledge work through what has been called motivational game design.

Here is our interview conducted today at the Gamification Summit. Keep your eyes peeled for the full CMS Wire Article to be released shortly.

I agreed with her in that I think most knowledge worker environments today are pretty depressing. To sum it up I will quote Nicole who said, “The conditions of knowledge worker environments is so bad today, that if the Human Society were to inspect, the place would be shut down.” Word…