Past speaking engagements:

Out of the Call Center Into the Command Center: Serving the Social Customer Panel, SOCAP Bay Area, February 19th, 4:30pm-6:30pm, with Paul Osborne, Director Consumer Relations, Levi Strauss & Co

How Small Business Owners Can Drive Better Results With Social Media, NAWBO, February 7, 2013 at Oliveto’s in Oakland, 7:30am-9am.

Brand Storytelling with Pinterest and Social Media, The Fancy Food Show, January 21, 2013 at Moscone Center, SF, 9-10am

Webinar “How to Create Customer Evangelists Who Help You Build Your Brand, Followers and Sales” November 29, 2012, 10AM PST with Naaz Nichols, Director of Social CRM, Travelocity and Jacki Huba, co-author, Creating Customer Evangelists, Kat Smith, Director of Social Media & Commerce at Petco.

Workshop: A Wise Approach to a Social Consumer Oriented Practice with SOCAP at Clorox, Sept. 27, 2012, 1-4pm

Workshop: Social Media for Small Business Owners, Oakland, August 30, 2012

Get Your Groove Back, A Workshop For Women, SF, June 30, 2012

Facebook 201: Advanced Applications for Nonprofits, SF, October 12, 2011

Generation Y At Work, CRM Evolution, NYC, August 10, 2011

Location Based Marketing: Strategic Planning, Implementation, Measurement, Customer Engagement Technology World, Moscone Center, April 2011 SF

Panel: Social Media Week SF, Reaching for the Epic Win in Relationship Management, February, 2011